Susana McCollom is the Director of Employee Enrichment & Workplace Chaplaincy at the Institute for Spirituality and Health.
Susana explores the way individuals navigate choices, challenges, and significant life changes, particularly as they constellate at the workplace. Through modalities including in-depth interviews, focus groups, ethnographic studies, 360 reviews, staff retreats and other group dialogues, she facilitates the expression of personal narrative as a way to deepen individual, interpersonal, and organizational understanding and growth – in this way, bringing sociology and spirituality together.
Early in her career, Susana was lead Spanish-language interviewer for a Ford Foundation study of intergroup relations. She then served as Qualitative Research Director for Greenberg Quinlan Rosner Research, managing international qualitative research for the BP account during key mergers and acquisitions. Since 2001, Susana has conducted hundreds of interviews & focus groups around social, health, and organizational issues, and has administered programs for NGOs in transitioning democracies including Albania, Indonesia, Jordan, Morocco, Kenya, and Serbia.
She has co-authored social policy reports, and has contributed interviews, analysis, and recommendations for academic, policy, corporate, and mainstream publications.
Susana has volunteered extensively with organizations including the Houston Jung Center, the Texas Children’s Hospital, and the Rice University Boniuk Center.
A trained chaplain, Susana did her Clinical Pastoral Education at New York Presbyterian Hospital. She has a B.A. from the University of Texas, an M.A. in Sociology from the University of Houston, and an M.A. in Theology from Washington Theological Union. She is certified in KLOVE Group Crisis Intervention and is a Riva certified moderator. Susana was born in Madrid, Spain.